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Recent activity by TJ Gjonbalaj-
Emergency and interim shipments
We always want you to have the medication you need. If you need a new prescription right away, call us at 855-745-5725 to let us know — and we’ll send you an expedited order. Otherwise, we'll wait ...
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Lifestyle Dashboard iPhone FAQs
The 23andMe Lifestyle Dashboard allows users to see real-time patterns of their activity, and receive insights that may help achieve a healthier lifestyle. There are three possible reasons why no d...
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Setting Up Your Forum Profile
Anyone with a 23andMe account can access and participate in the 23andMe Forums. Forums content is only available to logged in 23andMe customers. The first time you visit the Forums you will be prom...
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23andMe Research Surveys and Questions
23andMe aims to make and support scientific discoveries to advance our understanding of the role of genetics in many traits and conditions. We strive to publish those discoveries in scientific jour...
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Raw Genotype Data Technical Details
The raw data provided by 23andMe has undergone a general quality review however only a subset of markers have been individually validated for accuracy. The data from 23andMe’s Browse Raw Data fe...
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How Is My Personal Information Protected?
23andMe takes seriously the trust you place in us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, 23andMe uses a range of...
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Core cash management
Many 23andMe customers participate with their family members, including parents, siblings, or spouses. When registering your kits, you can choose to place all family members in one account or estab...
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Leasing
You have the option to link your 23andMe account to your Google account – this means that when you sign in, you will use your Google login credentials instead of creating a password through 23andMe...
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How Can I See the Status of My DNA Sample?
Important: Our estimated sample processing time is 6-8 weeks from the time your sample reaches the lab. Actual sample processing times may vary. Your 23andMe profile homepage displays the st...
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Fixed Income
The saliva collection kits are easy to use, and detailed instructions are included in each kit. If your order contains more than one kit, please make sure that each individual being genotyped uses ...