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Articles

Recent activity by TJ Gjonbalaj Recent activity Votes
  • Using the 23andMe Forums

    The 23andMe Forums are a place to form connections with fellow customers, ask and answer questions, and gain a better understanding of what you can learn from the 23andMe service. Any question rela...

  • Research Participation and Consent

    23andMe enables our customers to contribute to scientific research aimed at making and supporting meaningful scientific discoveries. Research topics range from discovering genetic factors behind di...

  • Accessing Your Raw Genetic Data

    The raw data provided by 23andMe has undergone a general quality review however only a subset of markers have been individually validated for accuracy. The data from 23andMe’s Browse Raw Data fe...

  • What Is Personal Information?

    23andMe defines "Personal Information" as information that can be used to identify you, either alone or in combination with other information. 23andMe collects and stores the following types of P...

  • Account Information: Changing Your Password or Email Address

    Important: This article includes instructions for updating your account email address and password when you are logged into your account. If you cannot access your account because you have for...

  • In-house banking

    You are able to reset your 23andMe account password by following the instructions below: Click the "Forgot your password?" link on the Sign In page, or navigate directly to the password recovery p...

  • When Will My DNA Test Results Be Ready?

    Important: Processing times are estimates, and should not be considered a guarantee that your results will be returned by a particular date. While samples are processed in the order in which th...

  • Featured APIs and data feeds

    Just received a 23andMe saliva collection kit? You may be wondering what the service provides and how to get started. To learn more about the 23andMe® services, click here. To get started with the ...

  • Selerity Context

    Important: Information entered during registration is only saved within your account once registration is completed. If you exit the process before completing registration, you will need to res...

  • Investment Banking and Capital Markets

    Anyone with a valid email address can create a 23andMe account at any time. Although you enter an email address when placing an order in the 23andMe store, placing an order does not automatically c...